Samsung Empowers Users with DIY Repair Program

• Samsung introduces a DIY repair scheme for phones, laptops, and TVs in South Korea.
• Users get replacement parts, guides, and self-diagnosis features.
• Old parts can be returned for safe disposal and a partial refund.

Samsung has introduced a new DIY repair scheme in South Korea, offering users the chance to fix their own devices. This applies to a range of smartphones, laptops, and TVs. The service includes the Galaxy S20, S21, and S22 phone series, enabling users to get their hands on replacement parts for screens, charging ports, and back covers, along with the necessary tools for making the repairs.

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For laptops, particularly the Galaxy Book Pro 15.6-inch model, parts such as the screen, touchpad, power/fingerprint button, front and back casing, and rubber components are available. The scheme also caters to a few TV models from the UN32N4000 series.

Samsung is making available step-by-step guides and instructional videos on its official website to help customers with the repairs. The expectation is that more devices will be added to the self-repair program over time.

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After carrying out repairs on their smartphones, users can check the quality of their work using a self-diagnosis feature in the Samsung Members app. There’s also the option of sending back the old parts to Samsung. Not only does this ensure they’re safely disposed of, but users can also receive a partial refund.

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